How Does Your Team Take the Hills?

What do you think when you see this sign?

bike sign

“Oh, yeah!” or “Oh, crap!”

If you’re an “Oh, yeah!” kind of person, you’re probably not afraid of industry shake-ups and organizational changes. Bring on the speed! You can’t wait to test your agility, quick maneuvering and technical skills.

If you’re an “Oh, crap!” person, chances are this sign scares the heck out of you. All you can think about is how dangerous and out of control things seem. In fact, you’re probably already picturing a spectacular crash.

But think about this for a second: In each scenario, it’s the Exact. Same. Sign.

This thing is coming. The only difference is how you see it. And what you intend to do about it. You can go down that hill kicking, screaming, and envisioning your inevitable demise— or you can lean in and enjoy the ride.

Should you take some practical steps before heading down an unknown path? Of course. Now is not the time to yell “Look, mom! No hands!”

Strap on that helmet. Make sure your tires are full of air and your feet are securely on the pedals. Pay attention to the obstacles in front of you. And put away that dang selfie-stick.

Whether you’re taking your entire organization in a new direction, leading an organization-wide HR effort, or simply making changes within your own small team, there are some things you can do to make the change management ride go as smoothly as possible.

Be confident, strong, and committed. No one wants to jump onboard with someone who looks scared to death.

Embrace the inevitable, but have a clear and well-thought-out plan. “The ______ is coming. Here’s how we’re going to adjust.”

Focus on the positive, but be realistic. “Did I say adjust? I meant flourish! But yes, it’s going to take a little flexibility and a lot of teamwork.”

Provide as many knowns as possible. Is this hill 200 feet or 200 yards? What will it look like when we get to the bottom? How long will it take? What should we expect on the way down?

Recognize that you probably have “Oh, Yeah!” and “Oh, crap!” people on your team. Emphasize that while some things are changing, others are staying the same. Give examples of each so that everyone has something to be excited/relieved about.

Then, when you’re ready, hit it! If you’ve done your job right, it will be a great ride.


Is your broker truly excited about organizational problem solving and helping you design an employee benefits strategy that helps you recruit top talent and makes your job easier? If not, give us a call. We live for this stuff! Get in touch here.

Reposted from the Raffa Financial Services Blog.  

Photo by  Somchai Rakin


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